Mercure Grand Hotel Biedermeier Wien

The staff was nice. The room was well furnished, even if I needed a desk to work and the one I had was a bit small. The position is nice: close to Stadpark and to the train station for the airport and for the city centre, which is 15 min walk far, by the way. Plus, there is also the city mall in the station close by. The breakfast was wonderful as well as dinner, the food was really good. I feel to recommend this hotel.

We chose the Mercure because if its location - just 5 minute walk to the City Airport Train station. We were very surprised at how lovely the hotel was combining old world style and beautiful modern amenities. To our surprise, we were chosen as The Guest of the Day and presented with a room upgrade, 2 free drinks at their bar and access to items in the minibar for free. As you can see in the pictures, the 'privelege' room was amazing - spacious, beautifully appointed and comfortable. Regarding the location, there are lots of food options (food carts as well as restaurants) and shopping up and down the street. Don't let their window upgrade renovation stop you from staying here. It is the perfect jump off point for all your tours in Vienna with easy Tram and metro access and the biggest plus is the ability to drop your luggage as soon as possible after arriving in the city! Many thanks to the Mercure for a wonderful stsy.

The hotel’s location near the city center is very convenient. The toiletries provided were complete, which was a nice touch. Most of the staff were friendly and accommodating, except for the bartender, who fell short of expectations. A standout feature was the complimentary room upgrade, which included free drinks and a fully stocked mini-bar—definitely a pleasant bonus. Overall, it’s a good option with a mix of positives and minor drawbacks, especially if location and perks are priorities.

Great facilities- all that we needed for our short stay to celebrate 30years marriage. Loved the long passageway to access, quite unusual with lovely welcoming feel. Really easy walk into city centre.

The staff was very polite and pleasant, the breakfast was delicious with wide selection. The room was very clean and spacious. We really loved that in our room the restroom and the bathroom were separated. The only thing that bugged me was the location of the actual shower in the room - even though the bathroom was very spacious, the shower was located next to the "slopping" wall, and since I am a tall person, showering was not that convenient (our room was located on the last (roof) floor). Otherwise, everything was excellent, and I will definitely stay here next time when visiting Vienna. A lot of shops and restaurants and metro stations are just around the corner, just like the old city center, parks, etc.