Mercure Grand Hotel Biedermeier Wien

The staff was nice. The room was well furnished, even if I needed a desk to work and the one I had was a bit small. The position is nice: close to Stadpark and to the train station for the airport and for the city centre, which is 15 min walk far, by the way. Plus, there is also the city mall in the station close by. The breakfast was wonderful as well as dinner, the food was really good. I feel to recommend this hotel.

great location, close to Wien Mitte, very good breakfast - they make you any type of eggs that you want on the spot. they have 24/7 reception service which was very good as we arrived at 0130. The beds were comfortable but the furniture was a bit old. The bathroom and shower were modern and clean

Great location, great staff, good room size, comfortable beds (took a twin room). Also, there's a free walking tour every Saturday starting at the city center. I highly recommend it, we had Margaret as our guide, and she was very fun and knowledgeable.

Hotel very well located, considering our plans. Breakfast is very good, the only thing missing is that the orange juice is packaged and not natural - but during our stay in Austria it was one of the best. The room is very beautiful and totally reminiscent of the imperial decor of Austria. After check in, they kept our bags for us until needed.

This hotel is located along a quaint cobbled walkway, away from the main road which has a selection of boutiques and bars. We had a quiet, double room on the 3rd floor which was very clean and spacious. The bed was comfortable and there was a fridge in the room, which was very useful. A kettle is also included with a variety of hot drinks available. The air-con certainly came in handy as the weather was hot. There were plenty of towels, toilet rolls, tissues, soap and body lotion .The hotel is easy to locate and sits between 2 stations on the Vienna underground. We caught the CAT from the airport, which is a 16 min direct journey to Landstrasse and then walked 7 mins to the hotel. Breakfast was included and there was an incredible choice, including gluten free. There were many nationalities staying at the hotel and clearly it is popular with touring holidays. There is an outside space available from breakfast until late evening. We didn't have dinner at the hotel, but the menu looked good. The staff were welcoming, helpful and friendly, providing an excellent service. The location is great to get into the centre of Vienna via the underground, or if you prefer to walk it's all on the flat. There is plenty to see and lots of restaurants and cafes nearby, together with a daily market near the underground station and supermarkets; if you need any supplies. The hotel has a policy to help children in need if you decide to forgo cleaning during your stay and as we were there only 3 nights, we did this. Such a good idea and far less wasteful. I would certainly recommend this hotel, it was a great stay.